Diep Therapy · Richmond, BC
Privacy Policy
Diep Therapy (“we,” “us,” or “our”) operates dieptherapy.com and provides registered massage therapy, physiotherapy, fascial stretch therapy, kinesiology, and personal training services in Richmond, British Columbia. This Privacy Policy explains what personal information we collect, how we use and protect it, and how we handle text (SMS) messaging.
Information We Collect
We may collect your name, mobile phone number, email address, appointment details, and the health information you provide for the purpose of treatment. We collect this information when you book or attend an appointment, contact us, or opt in to receive text messages.
How We Use Your Information
We use your information to schedule, confirm, and remind you of appointments; respond to your questions; provide and improve our services; and meet our legal and regulatory obligations.
SMS / Text Messaging
By providing your mobile phone number and opting in, you consent to receive text messages from Diep Therapy relating to appointments, scheduling, confirmations, reminders, and customer-service replies.
- Message frequency varies based on your appointments and interactions with us.
- Message and data rates may apply, depending on your mobile carrier and plan.
- You can opt out at any time by replying STOP. You may receive a final confirmation message.
- For help, reply HELP or contact us at 778-901-7373 or info@dieptherapy.com.
- Mobile carriers are not liable for delayed or undelivered messages.
We do not sell, rent, or share your mobile phone number or your text-messaging opt-in and consent information with any third parties or affiliates for marketing or promotional purposes. Text-messaging originator opt-in data and consent will not be shared with any third parties.
How We Protect Your Information
We use reasonable administrative, technical, and physical safeguards to protect your personal information. As a healthcare provider, we handle personal and health information in accordance with applicable British Columbia and Canadian privacy laws, including the Personal Information Protection Act (PIPA) and the Personal Information Protection and Electronic Documents Act (PIPEDA).
Your Choices
You may request access to, correction of, or deletion of your personal information at any time by contacting us using the details below.
Contact Us
Diep Therapy
105 – 3231 No 6 Rd, Richmond, BC V6V 0C2
Phone: 778-901-7373
Email: info@dieptherapy.com
