Diep Therapy · Richmond, BC
Terms & Conditions
These Terms & Conditions govern your use of dieptherapy.com and the services provided by Diep Therapy (“we,” “us,” or “our”), a multidisciplinary clinic in Richmond, British Columbia, offering registered massage therapy, physiotherapy, fascial stretch therapy, kinesiology, and personal training.
Services
Diep Therapy provides its services by appointment. Booking an appointment constitutes acceptance of these terms.
SMS Messaging Program
By providing your mobile number and opting in, you agree to receive text messages from Diep Therapy.
- Program description: Appointment reminders, confirmations, scheduling updates, and one-to-one customer-service replies.
- Message frequency varies based on your appointments and interactions with us.
- Message and data rates may apply.
- To opt out: reply STOP at any time. For help: reply HELP or contact us at 778-901-7373 / info@dieptherapy.com.
- Consent to receive text messages is optional and is not a condition of purchasing or receiving any service.
- Supported carriers are not liable for delayed or undelivered messages.
Appointments and Cancellations
We kindly ask for a minimum of 24 hours’ notice for any appointment changes or cancellations. This allows us to offer the appointment time to another client in need of care. Cancellations with less than 24 hours’ notice, or no-shows, will be subject to 100% of the cost of your treatment. Exceptions are provided for extenuating circumstances (e.g. family emergencies, illness), but notice is required. This fee will be charged to the credit card on file and cannot be billed to your insurance or ICBC. Thank you for helping us provide quality care to all our patients.
Limitation of Liability
Our services are provided in the course of professional practice. To the extent permitted by law, Diep Therapy is not liable for indirect or incidental damages arising from use of this website or our messaging program.
Contact Us
Diep Therapy
105 – 3231 No 6 Rd, Richmond, BC V6V 0C2
Phone: 778-901-7373
Email: info@dieptherapy.com
